isolved Login Help

What is isolved and

isolved is the payroll platform that houses all employee payroll, human resources, timekeeping, and benefits records for your employer. is the employee-facing self-service website where you can review pay stubs, update direct deposit records, request time off, enroll in benefits, and more.

How do I set my account up for the first time?

Download step-by-step instructions here.

When your employer adds you to the system, you will receive an activation email from This activation link is only good for 72 hours, so don’t wait to activate your account.

  1. Click the authentication link in the email.
  2. The authorization code you’ll need is the last 4 digits of your social security number.
  3. Create a secure password (put it somewhere safe).
  4. Accept the terms of use, and you’re in!

If you did not activate your self-service account within 72 hours of receiving the activation email, please contact your employer to have the activation link re-sent to you.

Where do I log in?

Be sure you’re at the correct login:

I forgot my password? What do I do?

Neither Paper Trails nor your employer can reset your password; you must use the Forgot Password utility in iSolved.

  1. Be sure you’re at the correct login page.
  2. Enter your Username (this is your email address) and click Continue.
  3. Click “Forgot Password?” below the login boxes. Follow the wizard to reset your password.
How do I download this to my phone?

It’s easy to add isolved to the home screen of your phone!

  1. Navigate to
  2. Click the “up arrow” at the bottom of your screen.
  3. Choose “Add to Home Screen” to save it to the home screen of your phone.
  4. Click “add” and this will be on your home screen as an app.