Paper Trails > Learn about our company
About Paper Trails
A Maine small business offering expert-led payroll, human resource and compliance services.
![about paper trails](https://www.papertrails.com/wp-content/uploads/2024/06/Email-Banner-3-1-1024x256.webp)
![Chris and Jon at isolved Connect](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-11.webp)
![Payroll processors working](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-12.webp)
![Chris running a meeting](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-13.webp)
![Jed at work](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-14.webp)
![Paper Trails SeaDogs Outing](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-17.webp)
![Paper Trails at isolved Connect](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-19.webp)
![Paper Trails team in Topsham](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-18.webp)
![Paper Trails Kennebunk Team](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-15.webp)
![Paper Trails Topsham Team](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-design-16.webp)
Paper Trails Story
Paper Trails was founded in 2004 to relieve small businesses’ financial preparation headaches and to allow you to work smarter no matter your size. While human resource management and payroll can be stressful, we are here to help run your business and to give you the time to do what you want to do – work your business!
We are a local small business without an 800 number that consists of a team of fun and local experts purveying convenient, high tech, compliant services. We live, work and party right here in the southern Maine community, so when a question or need arises, we are right around the corner!
From running payroll, to human resource and compliance services, Paper Trails allows you to handle the work, while we handle the paperwork.
Our Mission
Paper Trails offers intuitive, trusted, bespoke and forward-thinking payroll, human resources and compliance services to the backbone of Maine and beyond, which are our small and mid-sized businesses.
Our Vision
The business world is rapidly evolving. We are designed to always be looking around the next corner for future business challenges and offer solutions and insight to our clients who have built and support our local communities.
Our Common Purpose
We empower employers to build a business and workforce for today, tomorrow and beyond.
Built on Core Values
![Core Value](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-4.webp)
![Core Value](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-4.webp)
Trusted Partnership
We build enduring relationships through responsive, accountable, and empowering service by acting as our clients’ trusted advisors and subject matter experts, offering guidance and support at every stage of their business journey.
![Core Value 2](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-3.webp)
![Core Value 2](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-3.webp)
Insightful Expertise
We are committed to becoming industry leaders and educators who ensure our clients, partners, and communities are prepared to navigate the complexities of business, workforce management, regulations and compliance with confidence.
![Core Value 3](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-2.webp)
![Core Value 3](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-2.webp)
Responsible Innovation
We aspire to meet the evolving needs of our clients while maintaining our caring, service focused culture. We strive to find better methods of service to free our clients of the tasks of today, so together, we can focus on the promise of tomorrow.
![Core Value 4](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-1.webp)
![Core Value 4](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-1.webp)
Operational Excellence
We harness the power of technology and relentlessly pursue operational efficiency to lighten the burden on our internal teams and our clients while aiming to deliver services that exceed expectations and optimize available resources.
![Core Value 5](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-5.webp)
![Core Value 5](https://www.papertrails.com/wp-content/uploads/2024/06/Untitled-300-x-300-px-5.webp)
Neighborhood Promise
Our clients are our neighbors; we see them at the grocery store and great local events. The Paper Trails team is committed to returning success to our community and neighbors through volunteering, contributions, and in-kind support.
2023 by the Numbers
900+
Amazing Clients
12,000+
Employees served
$305,000,000+
Wages and Taxes Paid
What Clients are Saying
![5 star reviews](https://www.papertrails.com/wp-content/uploads/2024/06/a-guide-to-star-ratings-on-google-and-how-they-work-6123be39b9f2d-sej-300x158.webp)
![5 star reviews](https://www.papertrails.com/wp-content/uploads/2024/06/a-guide-to-star-ratings-on-google-and-how-they-work-6123be39b9f2d-sej-300x158.webp)
![payroll and HR testimonial - Nonantum](https://www.papertrails.com/wp-content/uploads/2024/06/278076434_5518710758168523_3794744533823037663_n-1.webp)
![payroll and HR testimonial - Nonantum](https://www.papertrails.com/wp-content/uploads/2024/06/278076434_5518710758168523_3794744533823037663_n-1.webp)
![Payroll and HR Testimonial - Red Barn Inn](https://www.papertrails.com/wp-content/uploads/2024/06/277814455_10158804989794077_958273782956522065_n.webp)
![Payroll and HR Testimonial - Red Barn Inn](https://www.papertrails.com/wp-content/uploads/2024/06/277814455_10158804989794077_958273782956522065_n.webp)
![payroll and HR testimonial - Audet](https://www.papertrails.com/wp-content/uploads/2024/06/8beed4a96655fcae8583c2781430ff1d-1.webp)
![payroll and HR testimonial - Audet](https://www.papertrails.com/wp-content/uploads/2024/06/8beed4a96655fcae8583c2781430ff1d-1.webp)
Our Team
![Chris Cluff](https://www.papertrails.com/wp-content/uploads/2024/06/chris-cluff3-2023-small-6670726a8177b.webp)
![Chris Cluff](https://www.papertrails.com/wp-content/uploads/2024/06/chris-cluff3-2023-small-6670726a8177b.webp)
Chris Cluff
President
![Jeff Burnham](https://www.papertrails.com/wp-content/uploads/2024/06/jeff-burnham-2023-small-66707269d7b10.webp)
![Jeff Burnham](https://www.papertrails.com/wp-content/uploads/2024/06/jeff-burnham-2023-small-66707269d7b10.webp)
Jeff Burnham
Sales Manager
![Michelle Aldridge](https://www.papertrails.com/wp-content/uploads/2024/06/michelle-aldridge-2023-small-66707269c2341.webp)
![Michelle Aldridge](https://www.papertrails.com/wp-content/uploads/2024/06/michelle-aldridge-2023-small-66707269c2341.webp)
Michelle Aldridge
Payroll Operations Manager
![Katie Hodgkins](https://www.papertrails.com/wp-content/uploads/2024/06/katie-hodgkins-2023-small-667072691d70c.webp)
![Katie Hodgkins](https://www.papertrails.com/wp-content/uploads/2024/06/katie-hodgkins-2023-small-667072691d70c.webp)
Kate Hodgkins
Tax & Compliance Manager
![Teresa Morneau](https://www.papertrails.com/wp-content/uploads/2024/06/teresa-morneau-2023-small-6670726910522.webp)
![Teresa Morneau](https://www.papertrails.com/wp-content/uploads/2024/06/teresa-morneau-2023-small-6670726910522.webp)
Teresa Gamache
Implementation Manager
Dawn Pahel
HR Consultant
![Drew Lupardo](https://www.papertrails.com/wp-content/uploads/2024/06/drew-lupardo-2023-small-6670726862f59.webp)
![Drew Lupardo](https://www.papertrails.com/wp-content/uploads/2024/06/drew-lupardo-2023-small-6670726862f59.webp)
Drew Lupardo
Account Executive
![Kim Miller](https://www.papertrails.com/wp-content/uploads/2024/06/kim-miller-2023-small-6670726853980.webp)
![Kim Miller](https://www.papertrails.com/wp-content/uploads/2024/06/kim-miller-2023-small-6670726853980.webp)
Kim Miller
Payroll Processor
![Carrie Goodness](https://www.papertrails.com/wp-content/uploads/2024/06/carrie-goodness-2023-small-66707267a06ee.webp)
![Carrie Goodness](https://www.papertrails.com/wp-content/uploads/2024/06/carrie-goodness-2023-small-66707267a06ee.webp)
Carrie Goodness
Payroll Processor
![Courtney Griffin](https://www.papertrails.com/wp-content/uploads/2024/06/courtney-griffin-2023-small-667072679c459.webp)
![Courtney Griffin](https://www.papertrails.com/wp-content/uploads/2024/06/courtney-griffin-2023-small-667072679c459.webp)
Courtney Griffin
Payroll Processor
![Jed Brown](https://www.papertrails.com/wp-content/uploads/2024/06/jed-brown-2023-small-6670729598b9b.webp)
![Jed Brown](https://www.papertrails.com/wp-content/uploads/2024/06/jed-brown-2023-small-6670729598b9b.webp)
Jed Brown
Payroll Processor
![Jon Portanova](https://www.papertrails.com/wp-content/uploads/2024/06/jon-portanova-2023-small-66707294bfe36.webp)
![Jon Portanova](https://www.papertrails.com/wp-content/uploads/2024/06/jon-portanova-2023-small-66707294bfe36.webp)
Jon Portanova
Marketing Director
![Steven Fisher - Payroll Operations](https://www.papertrails.com/wp-content/uploads/2024/06/Steven-Small-2.webp)
![Steven Fisher - Payroll Operations](https://www.papertrails.com/wp-content/uploads/2024/06/Steven-Small-2.webp)
Steven Fisher
Payroll Operations
![Tom Schmalz](https://www.papertrails.com/wp-content/uploads/2024/06/tom-headshot-small-66707294e8830.webp)
![Tom Schmalz](https://www.papertrails.com/wp-content/uploads/2024/06/tom-headshot-small-66707294e8830.webp)
Tom Schmalz
Account Executive
You handle the work. We’ll handle the paperwork.
![Maine payroll and HR paperwork](https://www.papertrails.com/wp-content/uploads/2023/01/PT-Paperwork-Graphic.webp)
![Maine payroll and HR paperwork](https://www.papertrails.com/wp-content/uploads/2023/01/PT-Paperwork-Graphic.webp)