Paper Trails

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Welcome Kit

Key Processing Information & Deadlines

Payroll Processing Cutoff Time:
The deadline for submitting payroll is 12pm EST two business days prior to pay day. For example, payroll must be submitted no later than noon on Wednesday for Friday pay day. Payrolls submitted after this deadline will be pushed to the next business day.

Payroll Debit:
Paper Trails will debit the full amount of your payroll, including all wages and taxes, from your business checking account one business day before pay day. For example, if your pay day is Friday, funds will be withdrawn from your account on Thursday morning. When you submit payroll to us, please ensure that funds are available in your account to avoid bounce fees and employee direct deposit issues!

Resources & FAQs

We have compiled many of your frequently asked questions and frequently used documents at:

From the resources page of our website, you can find:

This is the first stop to get the quick resources you need. If something is missing, just reach out, and we’ll get you exactly what you need!

Training & isolved University

The most rewarding way you can help yourself have a great experience with Paper Trails is to make an investment in educating yourself on how to best utilize isolved. We have great online training in the isolved University.

The University has great 10-15 minute classes on every aspect of the system. In addition to classes, there are help articles with step-by-step instructions on how to perform the tasks you want.

There are 2 ways to access the University:

  1. Once you have your isolved login, click your name in the top left corner > click “University” > You may need to sign up the first time; each subsequent time you log in you will not need your login.
  2. Visit and sign in.

We recommend you start with the following classes:

How to Navigate isolved

A quick course outlining the major features of isolved, and how to navigate through the menus, etc.

Employee Management, Part 1

Learn how to add new employees and the basics of editing existing employees.

Employee Management, Part 2

Advanced editing of employee setup, including direct deposit and deductions.

Payroll Processing

Learn how to process a basic payroll!

Don’t be afraid to review any of the other informative classes. The University is your ticket to success!

Employee Self Service

Your employees are automatically setup with online access of their own. From, your employees can:

  • View their entire pay history & year-end W2s
  • Review and update tax withholdings and direct deposit
  • If in use, punch in/out, review time cards and request time off
  • Update personal information, emergency contacts and more
  • Enroll and manage benefit plans through open enrollment

Getting Setup on

When new employees are added, we automatically send
them an activation email. To activate their account:

Add to your mobile device

Follow us on Social Media for Great Information

We post loads of content not only on our blog, but also on our social media pages. Keep up to date on new and relevant law changes, current events, HR topics and more!

Visit our Blog

What is an ESOP?

There are many different types of benefits that help drive employee engagement and retention.  One type of benefit plan that

Access one or as many Paper Trails payroll services as you like

Straightforward, accessible HR support for businesses like yours.

Performance reviews, license and certificate tracking, and a comprehensive HR answer center.

We help you find the right people to get on board.

Can’t find what you’re looking for? Contact our local team.

We’ll stay in the weeds to manage your payroll, Human Resources, and compliance needs.